If you think you'd like to become an optical assistant, this is the course for you! You'll take a comprehensive look at the diverse world of optical assisting. You'll see why optometry is such an interesting field and how rewarding it can be to help people solve their vision problems.

You will be amazed to learn all the different places optical assistants can work! You'll cover optical assisting in private practice, healthcare clinics, the military, teaching facilities, and in retail sales. You'll discover the personal and professional skills needed to work in a front and back office and in an optical dispensary and lab. You will understand all the things optical assistants must know about frames, styles, lenses, contact lenses, and working with people. Along the way, you'll discover how the human eye works, and examine some common eye conditions. Finally, you will learn how to become certified and licensed, which will open up even more opportunities for you and identify you as an expert. This course is an ideal springboard for starting a career in this growing and ever-in-demand field!

This is an instructor led course.  Available class dates are April 12, May 17, Jun 14 and July 12.

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This course, aimed at HR professionals, is designed to promote age diversity in the American economy by highlighting the business advantages of hiring a multigenerational workforce. The course provides practical and strategic guidance for recruiting and retaining workers across the age spectrum. It draws on a wealth of research and analysis conducted by AARP over the years, which HR professionals will find valuable as they seek to include age in their Diversity, Equity, & Inclusion strategies; design age-inclusive compensation and benefits programs; tailor training and professional development opportunities for a multigenerational workforce; and develop strategies to promote knowledge transfer by presenting older workers with alternatives to traditional retirement.

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Organizations are accountable for their diversity and inclusion goals. In this course, you will learn about HR metrics, predictive analytics, diversity training, diversity scorecards, and other tools that organizations use to identify biases, track the progress of initiatives, and gauge the effectiveness of policies. This course will explain how to use both soft and hard metrics to formulate, update, and implement diversity and inclusion goals. You will also learn about the importance of employee buy-in, diversity leaders, and C-suite support in achieving a diverse and inclusive workplace.

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Learn how to create an inclusive work culture, prioritize diversity, and build an inclusive workspace, both in person and in remote work settings. In this course, you'll examine how to address cognitive bias and unconscious bias in recruiting, hiring, retaining, and developing a workforce. This course will also provide tools for being an inclusive leader and demonstrate the important role this serves in creating and building an inclusive organization.

Included with your course is a one (1) year complimentary subscription to Inc. Magazine ($19.99 value). Your subscription will start with the current issue. Inc. Magazine publishes 6 issues a year.

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From establishing an ethics code to handling disciplinary issues, human resource managers play a key role in protecting the rights of employees by ensuring they are treated fairly, and that appropriate laws and policies are enforced. In this course, you will learn about issues relating to employee rights in the workplace. We'll consider the relationship between HR and ethics, employment laws that protect the rights of workers, and appropriate procedures for disciplining and terminating employees. The second half of the course will focus on unions and labor relations.

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The safety of employees should be a primary concern for employers. Human resource managers play a crucial role in ensuring workplaces are not only as safe as possible, but also in compliance with safety-related rules and guidelines. This course introduces various workplace hazards and health issues and explores the relationship between employers and the Occupational Safety and Health Administration (OSHA).

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Hiring the right staff for the job can be make or break. In this introductory-level course, you will learn about the process of selecting the best candidate from a large, diverse pool of high-quality applicants. Based on D. Quinn Mills' book, Principles of Human Resource Management, the course discusses how to conduct an effective job interview, asking questions that elicit relevant information, and avoiding questions that might be seen as discriminatory. You will also consider how to discover more about a candidate through the use of reference checks, background checks, and testing. Earn SHRM and HRCI credit as you develop your understanding of this critical human resources element.

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Equal Employment Opportunity is an important concept for HR managers, employees, and job applicants to understand. In this introductory-level course, you will learn about many of the major employment laws, Equal Opportunity issues, and the anti-discriminatory regulations employers must be aware of in hiring, promoting, and firing employees. Earn SHRM and HRCI credit while learning about this important topic in human resources management.

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