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Workforce Training

in Business & Skills Training

Frontline Manager™: Leadership Styles
Online Registration Unavailable

Frontline Manager™: Leadership Styles

$79

with MindEdge Instructor, MSAD#1 Adult & Community Education

Calendar Apr 24, 2023

What kind of leader are you? Under what conditions does your natural leadership style work well? In this course, you'll identify your own leadership style and learn how to build on your strengths to improve areas of weakness. The course lays out four effective leadership styles and two problematic ones as well as when to deploy each kind of leadership. You'll learn how to build the emotional intelligence that underlies all effective leadership and the best ways to approach conflict.

For more information or to register please click the link.

Frontline Manager™: Navigating Your Organizational Culture
Online Registration Unavailable

Frontline Manager™: Navigating Your Organizational Culture

$49

with MindEdge Instructor, MSAD#1 Adult & Community Education

Calendar Apr 24, 2023

No two organizations are the same. Each one has its own distinctive organizational culture: the rules, both written and unwritten, that govern how employees interact and how they do their jobs. Frontline managers play an important role in maintaining their organization's culture. It's up to them to make sure the people they supervise are aware of the values, norms, and customs that define their workplace. This course is designed to help new managers understand and adapt to the culture of their workplace. Topics include the difference between culture and organizational climate; the relationship between communication and culture; the importance of leadership; the role of frontline managers within the culture; and how to recognize and address a toxic workplace culture.

For more information or to register please click the link.

Frontline Manager™: Progressive Discipline
Online Registration Unavailable

Frontline Manager™: Progressive Discipline

$49

with MindEdge Instructor, MSAD#1 Adult & Community Education

Calendar Apr 24, 2023

Progressive discipline is a process for handling workplace issues by providing opportunities for employees to correct problems through a series of increasingly severe sanctions. Progressive discipline is considered a best practice because it is corrective rather than punitive and tailored to the seriousness of the issue. This course will provide Frontline Managers with the skills necessary to implement and manage an effective progressive discipline program at their organization.

For more information or to register please click the link.

Frontline Manager™: Teams and Groups
Online Registration Unavailable

Frontline Manager™: Teams and Groups

$79

with MindEdge Instructor, MSAD#1 Adult & Community Education

Calendar Apr 24, 2023

Managing a team or group requires a different approach to managing individuals and a skillset appropriate for the unique challenges groups and teams present. In this course, we'll distinguish between teams and groups, and explore the ways that both are used in modern business. You'll learn to recognize how teams come together and make decisions. This course will help new managers build a good team, empower it, resolve conflicts within it and how to jumpstart the team's creativity.

For more information or to register please click the link.

Frontline Manager™: Work-Life Balance
Online Registration Unavailable

Frontline Manager™: Work-Life Balance

$49

with MindEdge Instructor, MSAD#1 Adult & Community Education

Calendar Apr 24, 2023

Finding a healthy work-life balance—knowing the right amount of time to devote to your work, to your family, and to yourself—has never been easy, especially for those in managerial positions.

This introductory course is meant for frontline managers, or aspiring frontline managers, who recognize work-life balance as a skill and want to improve their ability to create this balance. This course looks at methods and techniques to reconcile work and family. You will also consider the question of personal fulfillment and the needs and demands of leadership.

For more information or to register please click the link.

Handling Difficult Conversations in the Workplace
Online Registration Unavailable

Handling Difficult Conversations in the Workplace

$79

with MindEdge Instructor, MSAD#1 Adult & Community Education

Calendar Apr 24, 2023

If you're a manager or supervisor, you have probably been faced with a difficult conversation with a direct report. Not only do these conversations require sensitivity, delicacy, and in all likelihood, confidentiality, but how the conversation is handled can greatly impact the outcome. This course seeks to prepare learners to better handle awkward and difficult discussions with employees. Many difficult conversations can impact employee productivity, but as the manager or supervisor, you can learn to coach and counsel employees to create a calmer work environment and increase staff retention and productivity in the process.

For more information or to register please click the link.

Handling Difficult Employee Behavior
Online Registration Unavailable

Handling Difficult Employee Behavior

$199

with MindEdge Instructor, MSAD#1 Adult & Community Education

Calendar Apr 24, 2023

As a manager, handling difficult employee behavior is now your job. And it can be overwhelming to try to navigate the psychology of poor behavior to try to figure out how to improve the situation. This course is designed to prepare managers to deal with troublesome and difficult behavior by employees. By effectively addressing, coaching, and counseling employees, you can improve their behavior and improve morale, staff retention, productivity, and teamwork. This course uses videos to illustrate each behavior type so that you can more easily apply the techniques to your current work environment. Focusing on dealing with the behavior (not the person), tools and techniques for positive change are clear and well-defined.

For more information or to register please click the link.

Introduction to Online Learning
Online Registration Unavailable

Introduction to Online Learning

$79

with MindEdge Instructor, MSAD#1 Adult & Community Education

Calendar Apr 24, 2023

Learners who are engaging in online coursework have high expectations for their learning experience. And many institutions try to develop online coursework as a way to reduce cost and control the content of the training, but without regard for the complexities of the technology. This course introduces the major models, tools, and techniques for creating and delivering online learning. It reviews the fundamentals of general learning theory and how it can be applied in practice to online design and instruction.

For more information or to register please click the link.





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