Every year across the globe, millions of individuals are affected by violence. In addition to the tremendous physical and emotional toll, violence has substantial medical, lost productivity, societal, and environmental costs. Young people and women are disproportionately affected by violence. This certificate program examines workplace violence, domestic (intimate partner) violence, elder abuse, child abuse, pediatric abusive head trauma, and sexual assault, gender violence, and rape.

The outcome of this certificate program is for the learner to describe several key types of violence, risk factors specific to those types of violence, assessment and treatment options, and prevention measures to reduce the incidence of violence.

For more information or to register please click the link.

This course will prepare you for the Project Management Institute®'s Agile Certified Practitioner (PMI-ACP)® exam. The course begins with the Agile Basics and Agile Applications modules from our Introduction to Agile course, before continuing on to cover the key tools, techniques, and strategies that PMI® has listed as important for Agile practitioners to understand to achieve their certification. The course contains several comprehensive module quizzes as well as two 120-question practice exams. Exam-passing is guaranteed with this course.

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Games are increasingly recognized as a tool that can serve many business purposes beyond entertainment. This Certificate provides you with a general introduction to what goes into the design and development of both video and analog games, with a particular focus on the use of games outside of consumer entertainment.  

In the first course, you will discover resources for developing game design, identify the mechanics and verbs used in different games. You will come away with knowing the different activities that are part of game design, being able to flesh out a game idea in order to increase the chances to having a successful game design experience, and have a basic understanding of how to work with game developers. 

In the second course, you will learn the basics of video game design process, learn about the main video game genres, and use a game development application to begin your journey of making games.    

By successfully completing this Certificate in Basic Game Design, you will have taken the first steps into understanding game design, and being able to create your own games. 

Click here for more information about the course specifics, dates, cost and registration.

Customer service is now essential for business and all work organizations.  With the increase of technology, human interaction with customers becomes all the more important.  Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success. 

Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization’s success. You will also take away some extraordinary customer service techniques you won’t find anywhere else.

Click here for more information about the course specifics, start dates, cost & registration.

This course contains the Center for Financial Training & Education Alliance's (CFTEA) online exam for the Modern Banking Representative Certification (MBRC). As a modern certification in today's business world, the nationally accepted MBRC covers material designed to provide relevant knowledge to new and entry-level employees as they develop and advance in their professional careers at financial institutions.

For more information or to register please click the link.

As a modern certification in today's business world, the Certified Modern Banking Representative (CMBR) covers updated material that allows new, entry-level employees to develop in their careers and equips them to take on modern banking challenges with knowledge, confidence, and skill. This is an entry-level certification for banking representatives that applies to a broad group of job seekers. Certification can offer a clear pathway to employment in the banking industry.

Courses included in this certificate are: Fighting Fraud, Banking Today, Legal Foundations in Banking, Quality Service and Certified Modern Banking Rep. Exam.

For more informaiton or to register please click the link.

As a vital part of the U.S. economy and a necessity for most Americans, the banking industry is subject to extensive regulation, and banking professionals must understand the legal and ethical responsibilities that come with their work. This course introduces learners working toward Modern Banking Representative Certification to the basics of banking law, exploring the agencies that regulate banking in the U.S. and the various federal laws that affect banking professionals' daily operations.

For more information or to register please click on the link.

***This is ONLY the APPLICATION.  Course costs will be determined upon registration.**

The coding program has several options:

$3,750 Medical Coding (CPC-A Certification)

As a Medical Biller/Coder you are responsible for reviewing the documentation the physicians have provided and assigning the correct diagnosis and procedure codes, entering the necessary information into the patient’s account and submitting the claims to the Insurance Companies.  You are then responsible for tracking and receiving payment from the Insurance Companies and billing the patient when necessary.  You will also be responsible for reviewing any denials and researching to make sure that the claim was submitted correctly the first time.  If any necessary changes can be made, you are responsible for making the changes and following up with the Insurance Companies.

Basic computer knowledge is a must.  Many offices use the Internet and are willing to provide you with their billing programs to install on your home computer allowing you to work from home.

Medical Billers and Coders are in high demand.  Most offices and hospitals find it very difficult to find Medical Billers and Coders and when they do, are willing to provide great pay and benefits.  If you chose to work in the office or hospital, flexible schedules are also possible and they tend to be very accommodating.

As well as working in physician’s offices and hospitals, you can choose to work for Medical Billing Companies, Ambulance Companies and Nursing Homes.

If you complete the course with a satisfactory grade, you will receive a Certificate of Completion from both Medical Billing and Coding as well as a certificate for Anatomy/Physiology and Medical Terminology.  In addition, you will receive a Letter of Recommendation, a list of companies in the field with addresses and phone numbers, and we would be happy to provide a personal reference for you.  Should you decide to take the CPC exam at the end of the course, you will receive a national certificate and a title of CPC-A (apprentice). 

Our instructors are professionals in the industry and can offer you the benefit of their knowledge and experience.

Upon registration, program and application materials will be sent to you.