This course covers the activities associated with public communication in the nonprofit sector. You will gain an understanding of how to develop an effective communications plan. We will also explore best practices for crafting messages that reach diverse audiences, and look at the many different channels for public communication, like social media, press releases, websites, and print media. You will learn how marketing principles like branding, storytelling, and targeted messaging can be applied in the nonprofit context. This course also explains concepts related to advocacy and lobbying and explains how transparency is maintained through public communication.

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This course provides nonprofit leaders with the necessary skills to communicate effectively with their volunteers. You will learn about the volunteer life cycle, along with the different types of communication that are involved at each stage. We will also discuss methods for recruiting volunteers and learn how to adapt these methods for different audiences.

You will learn how to develop volunteer policies and share them with your team. We will also explore ways to provide orientation and feedback and discuss how to keep volunteers engaged and motivated. And you will learn how leaders can express appreciation to their volunteers and sustain these valuable relationships over time.

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In nonprofit leadership, communication is key. This course identifies the particular challenges involved in communication between leaders at a nonprofit and their board of directors and demonstrates how learners can work around them. Among three case studies and numerous video responses from experts, this course focuses on three main topics: identifying healthy vs. unhealthy communication, preparing for presentations and delivering information, and communicating in difficult times. Learners will learn to tailor information and communication for a board audience; after completing the course, they will understand what healthy communication looks like and will be able to identify and diagnose the most prevalent communication struggles in nonprofit leadership.

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This course, aimed at nonprofit leaders and aspiring leaders, is designed to help them become more effective communicators. Self-paced and highly interactive, the course covers basic communication theory: the four main communication styles, the different communication channels, and the difference between push communication and pull communication. It focuses on practical approaches to workplace communication: developing a clear message and tailoring it to your audience, adapting your communication style for different demographic groups, developing a communications plan for your organization, and communicating in times of crisis. It includes three case studies that allow learners to apply what they have learned to real-world situations, and it allows learners to download materials that they can use to hone their communication skills.

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This course will provide you with the knowledge and skills necessary to provide effective leadership oversight in your organization. We will define the different types of board structures and the cycles that every board goes through. Then, we will look at nonprofit governance best practices and the importance of board assessments and succession planning. And finally, we will take a close look at managing conflict within the leadership of your organization, and analyze some of the major ethical issues facing modern nonprofits.

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Nonprofit Skills®: Establishing Mission and Vision guides nonprofit leaders through the process of identifying purpose and applying that to organizational goals. The course includes discussions on what makes a mission and a vision and how purpose drives leadership. 3 case studies dissect the ways in which mission statements should be followed, reviewed, and refined. It discusses diversifying audiences and turning purpose into impact. After completing this course, nonprofit leaders will be able to move forward confident that their actions and objectives will align with both organizational goals and the ultimate purpose of the organization.

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This course will provide you with tips and tools to provide proper financial oversight of your nonprofit. It describes the financial roles and responsibilities of board members and provides an overview of the documents found in a nonprofit's financial report. You will learn how to identify and analyze key information in a nonprofit statement of financial position, statement of activities, and statement of cash flow and will get an overview of the process for developing and approving a nonprofit budget.

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The law not only requires all nonprofit organizations to have a board of directors; it also identifies critical duties that boards must fulfill. As is the case for for-profit boards, non-profit boards have a duty to act in the organization's shareholder's interests; but for a nonprofit, the shareholders are the members of the public that the organization serves. Board members have three primary legal duties: the duty of care, the duty of loyalty, and the duty of obedience. If a nonprofit causes harm by an act or omission, the organization or even individual officers or employees may be liable. This course explores the legal obligations of nonprofit board members, key legal concepts that board members should understand, and the risks and limits of liability.

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