Take away the key practices you need to develop and hone your business writing communication effectively and successfully. Get the best practices for crafting effective, professional business documents. Find out how to avoid grammatical pitfalls. And acquire business writing principles that will be good for years to come.

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Games are increasingly recognized as a tool that can serve many business purposes beyond entertainment. This Certificate provides you with a general introduction to what goes into the design and development of both video and analog games, with a particular focus on the use of games outside of consumer entertainment.  

In the first course, you will discover resources for developing game design, identify the mechanics and verbs used in different games. You will come away with knowing the different activities that are part of game design, being able to flesh out a game idea in order to increase the chances to having a successful game design experience, and have a basic understanding of how to work with game developers. 

In the second course, you will learn the basics of video game design process, learn about the main video game genres, and use a game development application to begin your journey of making games.    

By successfully completing this Certificate in Basic Game Design, you will have taken the first steps into understanding game design, and being able to create your own games. 

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Customer service is now essential for business and all work organizations.  With the increase of technology, human interaction with customers becomes all the more important.  Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success. 

Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization’s success. You will also take away some extraordinary customer service techniques you won’t find anywhere else.

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Whether you're a student or a professional, a career changer or a job seeker, Effective Grammar will improve your grammar, punctuation, and writing skills without making you feel like you’re back in eighth grade English class.

Effective Grammar is a fun, down-to-earth, comprehensive course in English grammar for anyone who wants to enhance their communication skills. - Don’t understand the parts of speech? - Struggling to identify the subject and predicate of a sentence? - Not sure how to spot a run-on sentence or how to correct it?

This certificate covers all that and lots more! You’ll master everything from commas to complete sentences to common sense writing.

After completing Effective Grammar, you’ll be able to send in your well-written essay, submit your winning résumé, or produce a polished report for your employer, confident that your writing will attract attention for all the right reasons.

Put an end to grammar mistakes that detract from your work and open the door to career opportunities as you learn to communicate more effectively.

For more information or to register please click the link.

Especially geared for future leaders in the Gen Y generation (born 1980-1999), the certificate provides how-to practical information on advancing your leadership potential and making a difference in both the workplace and in society.    Find out what it takes to become an effective leader. Discover your style of leadership.  Discuss task completion, building relationships with your subordinates, becoming socially perceptive to changes in the workplace, utilizing your emotions in a positive and effective manner, and addressing challenging goals.   Then learn the unspoken secrets that leaders know and the strategies they employ/exhibit in for influencing others. Leadership skills are acquired and learned. 

You can become a leader if you know the do’s and don’ts; what to say, what not to say; what to do, what not to do.   At the end of completing the three course certificate, you will come away with a new understanding, new toolbox of leadership skills, and the information to move your leadership development into high gear.

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Change Management is a framework to methodically implement organizational change and prepare stakeholders for such change. Change Management Foundations introduces learners to this framework so that they can better understand and take part in changes within their own organizations.

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Change Management Professional is intended to prepare learners to be change management practitioners in the real world. The course includes the Change Management Toolkit, an Excel spreadsheet loaded with helpful resources to guide learners through the process of Change Management.

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This course shows you how to create a worksheet used to adjust the account balances and prepare the financial statements. Use your financial statements to measure performance, make improvements and set goals. The final step covered in this course is closing your books and preparing them for the next accounting period; this is done by journalizing and posting closing entries.  

For more information or to register please click the link.