Have you ever felt technically prepared for a supervisor's role, yet felt defeated by all of the people issues that seem to arise? You are not alone; many people feel the same way. In this online course, you will learn how to be a more effective manager or supervisor. You will master the basics of communication, because effective communication is essential in your quest to be a good manager or supervisor.

In addition, you will learn how you can develop your interpersonal skills by understanding and dealing with the various people issues that arise at work. You will see how you can understand various personality traits and how they impact the ability to get the job done. These traits include emotional intelligence, the need for power, conscientiousness, agreeableness, and more. You will be able to assess your own personality, as well as the personalities of your co-workers and boss, and you'll develop a plan of action to improve both your interpersonal skills and your work relationships.

Instructor-Led classes begin on Jun 14, Jul 12, Aug 16 and Sept 13.

Self-Paced classes start at anytime.  For more information or to register please click the link.

Are you tired of being intimidated and treated badly by others? Learn specific techniques to become more assertive in all parts of your life. Discover how people manipulate you and how you submit to being a victim. Understand the difference between passive, aggressive, and assertive behaviors, and see how inner dialogues keep people acting in passive ways. Explore ways to change your inner dialogue, such as using affirmations and visualization, creating new labels for yourself and others, and keeping a journal.

Do you think you speak non-assertively? If so, master the skills that will empower you to talk in an assertive manner, including specific verbal techniques and phrases for a variety of situations. Anger and criticism from others are difficult to deal with, so you will get many tips on how to handle these. Because your body can reflect an inner uncertainty, you will learn how to use facial expressions, eye contact, gestures, and your voice to reinforce the assertive statements you're making.

You teach people how to treat you through your behaviors as well as your words, and this course will help you understand which behaviors to use with others so they perceive you as being assertive. When you begin to exhibit your new confidence in relationships, people will counter in various ways. You will learn how to stand firm in the face of this resistance.

Get the assertiveness training you need in order to be more confident and powerful with family members, friends, bosses, co-workers, professionals, service people, and even total strangers. It's your turn to speak up!

Instructor-Led classes begin on Jun 14, Jul 12, Aug 16 and Sept 13.

Self-Paced classes start at anytime.  For more information or to register please click the link.

A key ingredient to the longevity of a company, is the performance and implementation to function as a High-Performance Organization (HPO). A High Performance Organization doesn't evolve naturally it takes a proper foundation and resources. Any type of business from production to service based, would benefit from becoming an HPO. Benefits include increased profits, a high rate of success, and a desirable workplace. Competition is everywhere and may range from large and small organizations on a domestic and international level. An organization is better suited for long-term success if they build an initial foundation as a High Performance Organization.

This course will provide you with the information needed to help your organization with its efforts to become a High Performance Organization (HPO). The lesson will begin by discussing the four principles of an HPO: Egalitarianism and Engagement, Shared Information and Trust, Knowledge Development and Performance Reward Linkage and how to link those principles with organizational activities to be an HPO to implementation of the principles. You'll also discuss leadership and how the organization's culture can help or hinder your efforts to become an HPO.

Instructor-Led classes begin on Jun 14, Jul 12, Aug 16 and Sept 13.  Self-Paced classes start at anytime.  For more information or to register please click the link.

Take your WordPress site to the next level! This online course will teach you how to optimize your site for a great user experience. You'll learn how to easily add CSS—without writing any code—to fine-tune your site's appearance. You'll also find out how to add important functionality with the best WordPress plugins. Master the tools and skills needed to get the most out of WordPress in six weeks with Intermediate WordPress Websites.

Instructor-Led dates are as follows May 17, Jun 14, July 12 and Aug 16.

Self-Paced classes start anytime.

For more information or to register please click the link.

This course covers the different areas within the transactional field such as entity formation and maintenance, including securities and mergers and acquisitions principles and contracts.

Self-Paced classes start anytime.

For more information or to register please click the link.

Criminal law is one of the most fascinating areas of legal practice. You'll get a behind-the-scenes look at criminal law by examining the world of prosecutors, defense attorneys, and the paralegals who work closely with them.

You will examine all major areas of crime: from theft to murder, conspiracy to sexual assault. The trial of a criminal case will be dissected and explained for you. You'll also explore the various types of criminal defenses, sentencing, and appeals procedures. A variety of exercises based on the lessons will give you a hands-on experience. Each lesson will also feature A View from the Inside, which includes compelling information about the criminal justice system in the words of actual people who experience it every day.

Instructor-Led dates are as follows May 17, Jun 14, July 12 and Aug 16.

Self-Paced classes start anytime.

For more information or to register please click the link.

Develop the skills and strategies you need to become an integral part of one of America's fastest growing service sectors! In this course, a twelve-year veteran in the nonprofit management field will show you how to transform your good intentions into a professional plan of action. You'll understand the unique characteristics of nonprofit organizations while mastering the core knowledge necessary to become an effective leader in the nonprofit arena.

In this course, you will learn skills and develop strategies that will take your organization to new heights of prosperity and productivity. You'll gain a full understanding the role of the executive director and the board of directors, special event and meeting management, public relation strategies, and how to find a position in this fascinating and rewarding field of work.

Instructor-Led classes begin on July 12, August 16 and Sept 13.  

Self-paced classes begin at anytime.  For more information or to register please click the link.

If you often find yourself at a loss for words or lack confidence in your communication abilities, you will appreciate this course. Each lesson works through the step by step process needed to become a great conversationalist. You will learn to use communication to build rapport and create environments of trust, warmth, and respect. Become more confident, create a great first impression, get along well with others, and create more and better personal and professional relationships.

Instructor-Led classes begin on July 12, August 16 and Sept 13.  

Self-paced classes begin at anytime.  For more information or to register please click the link.