This intermediate-level course provides learners with essential skills for mastering Microsoft's project management software, MS Project. Aspiring project managers are provided a step-by-step tutorial on various functions that are required for every type of project. This course assumes that learners have a basic familiarity with MS Project. MS Project is a popular tool that allows project managers to develop schedules, allocate resources, and track progress. It also allows managers to perform variance analysis and combine multiple projects. This intermediate course will focus on the Microsoft Office 2019 version of MS Project.

For more information or to register please click on link.

Service representatives often act as the "face" of their organizations and play a critical role in delivering the best experience for every customer. In this course, learners will explore theories, strategies, and techniques for delivering quality service and building customer loyalty. This course is designed for service professionals with any level of experience who want to expand their knowledge, improve their skills, and increase their understanding of customer service.

For more information or to register please click the link.

Writing is central to our personal and professional lives. Errors in writing can derail a job application, miscommunicate a plan, and confuse our audience in many ways. This course will guide you through the writing process, from brainstorming the content to polishing the final draft. Along the way, you'll be given tips for how to speed up the writing process and ensure that you send out error-free writing. Topics include time management, structure, crafting complex and clear sentences, and troubleshooting common grammar errors.

For more information or to register please click the link.

Email is a mainstay of communication technologies, especially in the business world. Though new forms of communication are constantly being developed, email remains a popular platform with an ever-growing number of users each year. This course first delves into the basics of email and provides the skills to draft messages, follow up efficiently, and manage email inboxes. The course further provides tips and techniques for crafting effective and accessible email content to help your message stand out in a crowded inbox.

For more information or to register please click the link.

his course will teach you how to see things from others' viewpoints based on their needs, values, beliefs, experiences, skills, knowledge, and self-interests. You will learn to approach difficult situations by answering the questions: who? what? where? when? how? and why? By answering these questions, you will understand who your difficult people are, what they're like, how you react to them, and their response to your actions.

You will also practice analyzing your interactions with those you share space with. By observing others closely, you will learn to read their identifying characteristics. Once you can identify which type of person you're dealing with, you will be able to choose appropriate reactions to their behaviors.

By the time you finish this course, you will understand that assertiveness involves taking responsibility when meeting your needs in a way that preserves the dignity and rights of others.

To register please go here: https://www.ed2go.com/monwinaded/online-courses/achieving-success-with-difficult-people/

Introduction to iPhone Basics

The vast majority of iPhone users rarely access all of the available iPhone features. In this course, learn to use your  iPhone to the best possible advantage. Some critical features covered include  Apple ID and password; structure of the iPhone (buttons and how they work);  best apps to have and how to get them; how to text, phone, FaceTime, and  email; how to use the Control Center; mastering Settings; updating operating  systems; using key apps; and more. An additional session includes iOS updates  and the unique features of the newest iPhones. 

Begins: Upon Registration

Registration: $29

Location: Online - You view class at your convenience! The instructors provide personalized support for the class via email and/or online chat.

Class access available until June 30, 2024

BoomerTECH Adventures helps Boomers and Seniors create, connect, and contribute using today’s technology. These courses are fully asynchronous, online courses that students complete on their own time and at your own speed. Each course is a PDF booklet with information about the class, instructions on using the class, and the content of the class (videos and articles). The instructors provide personalized support for the class via email and/or online chat.

BoomerTECH Adventures courses are developed by Jill Spencer, Ed Brazee,  and Chris Toy, all Maine educators.

In this hands-on course, you'll discover proven methods for establishing an Internet presence and building a brand identity. You'll learn to incorporate SEO, advertising, email, social media, and more to develop an effective Internet marketing plan for your business even with little money to spend.6 Weeks Access / 24 Course Hrs

Register Here: https://www.ed2go.com/monwinaded/online-courses/marketing-your-business-on-the-internet/

Not sure what we have to offer you?Send us your info and we will contact you to schedule a time that works for you. Meetings can be on the phone, in person, on Zoom or via email.Get your questions answered and register for a training of your choice today!