This is an online course.  This class can be taken anytime, anywhere during the class data specified.

Registration can be done up to a week after class starts.

Building customer service skills will powerfully impact your career success as well as success in other areas of your life.  Discover the direct relationship between service skills and career achievement.  Become skilled at exceptional service.  The payoff is enormous.

For full details, see:  https://www.yougotclass.org/index.cfm/Sanford

If you have any questions or concerns, please do not hesitate to contact SCAE at AdultEd@sanford.org

Learning to build your customer service skills will have a powerful impact on your career success as well as success in other areas of your life.  Through this course you will discover the direct relationship between service skills and career achievement.  You will become skilled at being an exceptional service provider.  You can help your organization and your career by translating your good service intentions into a workable plan and gain knowledge of ways to consistently deliver great service.  The payoff is enormous.

How it Works click HERE.

Especially geared for future leaders in the Gen Y generation (born 1980-1999), the certificate provides how-to practical information on advancing your leadership potential and making a difference in both the workplace and in society.  Find out what it takes to become an effective leader. Discover your style of leadership.  Discuss task completion, building relationships with your subordinates, becoming socially perceptive to changes in the workplace, utilizing your emotions in a positive and effective manner, and addressing challenging goals. Then learn the unspoken secrets that leaders know and the strategies they employ/exhibit in for influencing others. Leadership skills are acquired and learned.  You can become a leader if you know the do’s and don’ts; what to say, what not to say; what to do, what not to do. At the end of completing the three-course certificate, you will come away with a new understanding, new toolbox of leadership skills, and the information to move your leadership development into high gear.

CEUs/ILUs: 4.8Length (in hours): 48Price in USD $395.00

Have you ever wondered how do I get to that next level in my career?  What does it take?  This course will help you identify those skills that all great leaders possess, while learning new skills that will help take you to the next level.  Whether you are leading a department or a organization you will gain the knowledge you need to be successful.  Learn how to incorporate a developed image and communication skills that will rocket you to that next level.

CEUs/ILUs: 1.6Length (in hours): 16Price in USD $145.00

Especially for Gen Y (born 1980-1999), the course serves as the first of three in a series addressing the development of Generation Y leadership. Find out what it takes to become an effective leader. Discover your style of leadership.  Discuss task completion, building relationships with your subordinates, becoming socially perceptive to changes in the workplace, utilizing your emotions in a positive and effective manner, and addressing challenging goals. Finally, the course offers the opportunity to perform a case study analysis of workplace conflicts that require effective leadership, allowing you to apply your unique leadership characteristics revealed through completing the class.

CEUs/ILUs: 1.6Length (in hours): 16Price in USD $145.00

Discover the keys to communicating with and leading remote workers, one of the fastest growing sectors of the workforce. 

Some 80% of employers are keeping some or many of their employees working from home part of the week. People working from home are 25% more productive than those who work in an office. Working from home is here to stay.

Tap into the experience of a CEO who has been managing remote workers for 25 years. He has pioneered the fundamental processes and procedures you won’t get anywhere else.

This certificate includes:

• Communicating with Virtual Teams
• Managing Remote Workers

How it Works click HERE.

This is an online course.  This class can be taken anytime, anywhere during the class dates specified.  This class can be taken up to one week past the class start date.

Discover the keys to communicating with and leading remote workers, one of the fastest growing sectors of the workforce. Some 80% of employers are keeping some or many of their employees working from home part of the week. People working from home are 25% more productive than those who work in an office. Working from home is here to stay.Tap into the experience of a CEO who has been managing remote workers for 25 years. He has pioneered the fundamental processes and procedures you won’t get anywhere else.

This includes two classes which may be taken individually or grouped:

   Communicating with Virtual Teams          $245

   Managing Remote Workers                      $245

The June class actually runs:  June 2, 2025 through August 1, 2025,

For full details, see:  https://www.yougotclass.org/index.cfm/Sanford

If you have any questions or concerns, please do not hesitate to contact SCAE at AdultEd@sanford.org.

Enhance your management skills through this course for supervisors, managers, and emerging leaders. Nothing creates success like a solid foundation. Discover the keys for effectively managing your employees. Find out how to create clear expectations, engage and motivate employees, and increase your effectiveness through use of the DiSC personality profile (included). By the end of the course we will have you managing like a pro - quickly and with confidence.

How it Works click HERE.