To effectively manage a nonprofit organization, leaders need to be aware of the current trends, challenges, and best practices that are shaping the sector. This course will provide an overview of the key topics that are the focus of today's nonprofit leaders. You will learn about the ways in which the nonprofit sector is changing, as well as some new approaches to leadership, strategic planning, marketing, and fundraising. This course will also explore how nonprofits can grow, sustain themselves in challenging times, and utilize data and technology to improve their performance and assess their progress.

This is an online course and can start anytime.

Click on this link to find out more.

Customer service is now essential for businesses and all work organizations.  With the increase of technology, human interaction with customers becomes all the more important.  Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success.  Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization’s success. You will also take away some extraordinary customer service techniques you won’t find anywhere else. 

CEUs/ILUs: 3.2

Length (in hours): 32

Price in USD $245

Offered 4 times/year, call for dates.

Data Analysis is quickly becoming one of the most sought-after skills in the workplace.  Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions. Add a whole new skill set to your portfolio, and make a big difference in the success of your organization by acquiring data analysis skills. 

Begin with getting a basic understanding of how to analyze data in a business setting. Then learn how many of your business decisions involve comparing groups for differences. You will know the statistics behind these group differences and relationships. Finally, you will find out how to perform inquiries that will be useful to your business or organization and have the skill necessary to communicate these results through graphs and text that your fellow employees will understand. Whether your business is home-based or a large company, this certificate will take you to the next level where important decision-making is concerned.

Students need to have Microsoft Excel to complete this certificate. 

This Certificate must be taken in the following order:

• Introduction
• Intermediate
• Advanced  

CEUs/ILUs: 4.8

Length (in hours): 48

Offered 4 times/year, call for dates.

Data Analysis is quickly becoming one of the most sought-after skills in the workplace.  Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions.

Add a whole new skill set to your portfolio, and make a big difference in the success of your organization by acquiring data analysis skills.  Begin with getting a basic understanding of how to analyze data in a business setting. Then learn how many of your business decisions involve comparing groups for differences. You will know the statistics behind these group differences and relationships. Finally, you will find out how to perform inquiries that will be useful to your business or organization and have the skill necessary to communicate these results through graphs and text that your fellow employees will understand.

Whether your business is home based or a large company, this certificate will take you to the next level where important decision-making is concerned.

Click here for more information about the course specifics, dates, cost and registration.

There is also a self-study version available with no specific start dates.

12-week Certificate program in Dental Assisting for one of the most high-demand careers. This program is designed to teach all aspects of dental assisting and provide you with the skills you need to work in this field and pass a national certificate exam. This program is taught by a Dentist and includes an opportunity for internships. We now offer an option for Lab days, please ask for more details! The price of the course includes all books, exam preparation materials and fees for the DANB RHS® certificate program. Upon passing the DANB RHS®, you will receive a certificate of knowledge based on competency for that component from DANB. Payment plans available. 

Live Classes Monday 6-8 PM OR Online Anytime, Self-Paced

Explore all aspects of dental assisting and gain skills needed to work in this field and pass a national certificate exam. This program is taught by a dentist and includes an opportunity for internships. The price of the course ($3200) includes all books, exam preparation materials and fees for the DANB RHS® certificate program. Upon passing the DANB RHS®, you will receive a certificate of knowledge based on competency for that component from DANB.

You are registering for a FREE information session with WRAE's Career Counselor Jessica Trimmer who will connect you with AMP.

There is a structured class (Mondays, 9/16-12/9, 6-8 pm) or a fully online class (start anytime).

Join Kelly Rose, DMD for a 10-week certificate program in Dental Assisting for one of the most high-demand careers.  This program is designed to teach all aspects of dental assisting and provide you the skills you need to work in this field and pass the RHS certificate exam needed for employment. This program is taught by a Dentist and includes an opportunity for internships. The price of the course Upon passing the DANB RHS®, you will receive a certificate of knowledge-based competency for that component from DANB. Payment plans are available.  The course includes all books, exam preparation materials, and fees for the DANB RHS® certificate program.

Call our Adult Education office for more information.

In partnership with Greater Franklin Economic & Community Development, we are excited to offer free in-person computer classes to all residents of Franklin County, Livermore, and Livermore Falls.

Our comprehensive classes cover essential skills, including:
Safe browsing
Email usage
Social media basics
PowerPoint creation
Email etiquette
Keyboard shortcuts

Whether you are a beginner or looking to enhance your existing skills, our classes are designed to meet your needs.

Devices will be provided for students who require them.Join us to build your confidence and proficiency in using technology, and open the door to new opportunities in the digital world.