Part of Leadership Development Certificate

Especially for future and emerging leaders in Gen Y, come discover the key concepts of being a leader and the best strategies for developing your leadership skills and influence. Learn the unspoken secrets that leaders know and the strategies they employ/exhibit in influencing others. Leadership skills are acquired and learned. The action takes place in attending meetings, running meetings, interacting with others 1:1, and employing successful techniques to convince and influence others. You can become a leader if you know the do’s and don’ts; what to say, what not to say; what to do, what not to do. CEUs/ILUs: 1.6. Length (in hours): 16.

Part of Business Writing Certificate

Whether you are sending out a press release, communicating internally with a memo or promoting your own skills on LinkedIn, strong writing skills are the key to success. Improve your copywriting skills and learn how to avoid the common writing mistakes that can hold you back. CEUs/ILUs: 1.6. Length (in hours): 16

This is an online course.

Whether you are sending out a press release, communicating internally with a memo, or promoting your skills on LinkedIn, strong writing skills are the key to success.  Come away with the tools and techniques you need to improve your copywriting skills and learn how to avoid the common writing mistakes that can hold you back.

For full details, see:  https://www.yougotclass.org/index.cfm/Sanford

SCAEcertificate

This is an online course.

Road test evaluation research for your organization. You won’t be disappointed.  Evaluation research can give you and your organization a systematic assessment of the value of resources and time you commit to a project, product, or specific goal. Evaluation research can determine whether or not a process has achieved a goal or yielded the desired results. Get introduced to the characteristics of evaluation research and how it can be directly applied to assess the impact or effectiveness of a program, policy, or procedure you want to road test in a professional setting. 

For full details, see:  https://www.yougotclass.org/index.cfm/Sanford

Part of Statistics for Decision Making Certificate

Road test evaluation research for your organization. You won’t be disappointed. Evaluation research can give you and your organization a systematic assessment of the value of resources and time you commit to a project, product, or specific goal. Evaluation research can determine whether or not a process has achieved a goal or yielded the desired results. Explore the characteristics of evaluation research and how they can be directly applied to assess the impact or effectiveness of a program, policy, or procedure you want to road test in a professional setting. CEUs/ILUs: 1.6. Length (in hours): 16.

Transform your customer service into something extraordinary. As a result more, repeat business will improve your bottom line. Customer service separates you from your competition. Extraordinary customer service comes from focusing on the few essential elements that yield big results. Discover how easy it is to tweak your customer service from the ordinary to the extraordinary. You'll take away a customer service plan that will help you focus on the key elements that will get you started on your pathway to success.

Part of Customer Service Certificate

Transform your customer service into something extraordinary. The resulting repeat business will improve your bottom line. Customer service separates you from your competition. Extraordinary customer service comes from focusing on the few essential elements that yield big results. Discover how easy it is to tweak your customer service from the ordinary to the extraordinary. Create a customer service plan that will help you focus on the key elements that will get you started on your pathway to success. CEUs/ILUs: 1.6; Length (in hours): 16

This is an online course.

Transform your customer service into something extraordinary. As a result, more repeat business will improve your bottom line.  Customer service separates you from your competition. Extraordinary customer service comes from focusing on the few essential elements that yield big results. Discover how easy it is to tweak your customer service from the ordinary to the extraordinary. You'll take away a customer service plan that will help you focus on the key elements that will get you started on your pathway to success.

For full details, see:  https://www.yougotclass.org/index.cfm/Sanford

SCAEcertificate