Postponed- Customer Service
with Cathy VanDyke, RSU #13 Adult and Community Education
Review the skills needed to increase customer service effectiveness and decrease stress in the workplace. Learn customer contact and management skills, internal and external customer satisfaction, and conflict resolution. Guided independent study course online. Call to express interest. Fee: $75.
Refunds: Course cost will be refunded, less a $5 processing fee, if you withdraw one week prior to the first class. If you withdraw prior to the second class, you will be refunded 50%.
Open Enrollment: Sep 3rd, 2019 - Jun 11th, 2020
28 Lincoln Street
Rockland, ME 04841 Get directions
Room: 2nd Floor, Computer Lab