In this course you will learn how to effectively apply the fundamentals of total quality. You will gain understanding of what quality is and learn about the history of the quality movement. You will discover the role of customers in quality and determine the major elements of a quality system. This course will show you how to master key concepts such as the cost of non-quality, variation, and total employee involvement (TEI). Increase your value to your company by learning about various motivational models, leadership, and teamwork. Determine how to effectively apply quality standards by creating and implementing internal and external auditing activities. Learn the ins and outs of ISO 9000, ISO 14000, and the Malcolm Baldrige National Quality Award.

In this online course, you will learn how successful organizations apply quality to their everyday activities. You will find out how to use teamwork to make the most of your employees' abilities and potential. You will learn to manage the process of change, reduce customer complaints, and increase customer service. You will learn of a number of quality fallacies and how to lessen their impact.

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Get the job you want in any economy. In this course you will learn to identify the job that is best for your needs. You will then be given complete step-by-step instructions on how to get that job, regardless of your level of expertise or state of the economy. You will learn how to build rapport with any interviewer, both verbally and non-verbally, while mastering the six phases of a successful job interview. This motivational course will increase your confidence, help you feel great about yourself, and provide you with the foundation you need to get the job you want!

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No matter what role you play in an organization, you are all affected by human resources. This course is designed to help people without experience in human resources to understand this very vital link in the organizational chain. It will prepare both managers and business owners to handle basic human resource functions in a way that will ensure the best possible result. In particular, attention is given to the hiring process, including ways to locate quality employees in a competitive labor market. Employee rights and the legal side of the human resource field are also covered.

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Lean is an approach to organizational processes that seeks to minimize waste and increase value for the customer. Starting off as an approach to manufacturing processes, Lean has expanded into even services industries. If you are interested in learning about the core concepts needed to successfully apply Lean strategies to organizational operations, this course is designed for you. Key ideas are presented in an easy-to-understand format, with interactive and integrative exercises to help learners better understand the core and fundamental elements of a Lean application. Case studies and video segments from experienced Lean professionals provide real-world advice and counsel for participants, while educational aids and review assignments assist in the comprehension and retention of course material, to ensure proficiency and mastery of critical knowledge and information.

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The Lean Six Sigma Basics course describes the strategies, techniques, and concepts practitioners will need to complete process improvement projects and activities. The course's eight modules describe the important themes, principles, and tools of the DMAIC methodology that help refine processes and enhance operations. Throughout the course, learners will be tested on their comprehension of course topics through exercises, interactive games, and case study assignments. Each module also includes quizzes and tests that learners can use to prepare for the 50-question exam at the course end. Video segments from subject matter experts supplement the course material, to provide real-world examples and enhanced understanding of important concepts and best practices.

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This one-hour timed exam is meant for current MindEdge-certified Six Sigma Green Belts to earn recertification. Recertification is required every three years. This recertification exam tests a practitioner's competency and comprehension of Six Sigma principles, strategies, tools, and techniques. The test includes 50 multiple-choice questions chosen at random from MindEdge's question database, and covers all aspects of the DMAIC methodology and its implementation. Questions are posed in several configurations that ask test takers to identify, calculate, analyze, and apply their knowledge to demonstrate their ability to perform as important members of improvement teams.

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This one-hour timed exam is meant for current MindEdge-certified Six Sigma Yellow Belts to earn recertification. Recertification is required every three years. This recertification exam tests a practitioner's tests competency and comprehension of Six Sigma principles, strategies, tools, and techniques. The test includes 50 multiple-choice questions chosen at random from MindEdge's question database, and covers all aspects of the DMAIC methodology and its implementation. Questions are posed in several configurations that ask test takers to identify, calculate, analyze, and apply their knowledge to demonstrate their ability to perform as important members of improvement teams.

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To secure MindEdge's Six Sigma Black Belt Certification, practitioners must demonstrate mastery of Six Sigma by completing a timed online assessment and providing details of a Six Sigma project they are involved in.This four-hour, timed assessment tests an individual's competency and comprehension of Six Sigma principles, strategies, tools, and techniques. This exam includes multiple-choice and essay questions and covers all aspects of the DMAIC methodology and its implementation. Questions are posed in several configurations that ask test takers to identify, calculate, analyze, and apply their knowledge, to demonstrate their ability to perform as important members of improvement teams.If practitioners successfully complete the exam assessment, they are then asked to provide information and updates for a new or ongoing project they are immersed in. The information and updates will be evaluated by a panel of experts who may ask questions or request additional information to ensure that participants are well versed and able to successfully complete a Six Sigma project, before certification can be conferred.Material for the online assessment exam can be taken from multiple sources and references, which are listed in the application PDF for reference. To apply to take MindEdge's Six Sigma Black Belt Certification Program, please download the application by clicking on the "Download Application" button. Complete the application by typing directly into the form and saving to your computer, then send your completed application to sixsigma@mindedge.com. Your application will be reviewed and you will be contacted in 3-5 business days.

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